Microsoft Outlook Outage Canadian Class Action

Nov 13, 2026

Active

CONSUMER LAW GROUP is investigation a class action lawsuit against Microsoft in respect of a global outage of Microsoft Outlook and Teams services.

A massive global outage of Microsoft Outlook and Teams services began on November 12, 2026. The outage continued into November 13, 2026 and crippled communications for individuals, governments and businesses worldwide.

Microsoft stated that the outage was due to server issues that also affected its Copilot Artifical Intelligent assistant.

Outlook and Teams are two of the most widely used workplace applications, with hundreds of millions of users, including millions in Quebec and the rest of Canada. The outage prevented users from performing essential functions such as managing calendars, sending and receiving emails, and hosting virtual meetings.

The outage has been reported to be one of the longest in Microsoft’s history and the second disruption to its services to occur in 2026.

Consumer Law Group believes action must be taken for all individuals who were unable to use Microsoft Outlook and/or Teams and experienced damages as a result.

If you or someone you know were affected by the Microsoft Outlook and Teams outage or to be kept advised of the status of the Class Action litigation or any resulting compensation resulting from the Class Action Lawsuit in Canada or Quebec, please provide your contact information to our law firm using the below form.

IF YOU WISH TO JOIN THE CLASS ACTION OR TO SIMPLY GET MORE INFORMATION, PLEASE COMPLETE THE FORM BELOW. Please note that providing your information creates no financial obligation for you. You are not charged any fee or cost for joining this class action. Our law firm is paid a contingency fee from the compensation recovered, only if the class action is successful. All information contained in this transmission is confidential and Consumer Law Group agrees to protect this information against unauthorized use, publication or disclosure.

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Microsoft Outlook Outage Canadian Class Action

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Disclaimer: The Consumer Law Group website is not intended to create an attorney-client relationship between you and the firm. By submitting your information to us, you are not creating an attorney-client relationship with the firm, although the information will be kept confidential. An attorney-client relationship may be formed only after we check for conflicts of interest and the firm and you sign a mandate agreement. The firm may contact you about your legal claim to discuss representation options. Because of the volume of e-mails, we cannot promise to respond to every submission.

In any class action lawsuit, it is the court that approves who will be eligible for participation in the class. If you feel you may qualify for damages or remedies that might be awarded in this class action litigation, we request you fill out the above form to help us determine if you are a legitimate member of the class or to make sure you get any court mailings about the case. However, the return of the above form does not guarantee you any type of compensation.

Microsoft Outlook Outage Canadian Class Action

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